01139588188         9999026353

Refund & Cancellation Policy

1. The order can be cancelled within 30 minutes since we initiate despatch process and hence cancelation will not be possible.
2. However we still encourage you to get in touch with us so that we can solve your concern in the best manner possible.
3. Please call at 01139588188 or send message by Whatsapp @9999026353 for urgent cncellations.

1. Since our fresh produce is perishable in nature, we offer free return and replacement if informed within 24 hours.
2. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
3. To Initiate your return, kindly write to care@paalak.in; call at 011-39588188 or send Whatsapp message to 9999026353.

Refunds (if applicable)
1. Once your return is received and inspected, we will approve or disapprove the return based on condition of item received.
2. If your return is approved, then either your refund is processed or replacement produce is sent to you within next 24 hours.

Late or missing refunds (if applicable)
1. If you haven’t received a refund yet, first check your bank account again.
2. Then contact your credit card company, it may take some time before your refund is officially posted.
3. Next contact your bank. There is often some processing time before a refund is posted.
4. If you’ve done all of this and you still have not received your refund yet, please contact us at care@paalak.in